Who we are
This policy covers the website of Moultrie Web, a web design studio for local service businesses. Legal business name and address: [CONFIRM]. You can reach us by phone at (904) 481-9803 or by email at info@moultrieweb.com.
What we collect
We collect only what you choose to send us through this website:
- Contact form: your name, email address, and optionally your phone number, business name and message.
- Start a project form: your name, business name, email, optional phone number, type of business, the area you serve, your current website, links to your social media pages, the project details you choose, timing, an optional budget range and any notes.
- Technical data: like most websites, our hosting provider records standard server logs such as IP address, browser type and pages requested. Our form handler also holds IP addresses briefly in memory to limit spam; they are not stored with your submission.
We do not use analytics, advertising trackers or social media tracking pixels on this website.
How we use it
- To reply to your message or project request and prepare a quote.
- To deliver and support the services you agree to.
- To keep the website secure and prevent abuse.
We do not sell your information.
Who we share it with
We share information only with service providers that help us run the business:
- Our website hosting provider, which stores and serves the website. Provider: Cloudflare.
- A form delivery service, which emails each contact and project form submission to our inbox. Provider: FormSubmit (formsubmit.co).
- Stripe, which processes payments (see below).
We may also disclose information if required by law.
Payments
Payments for website builds and monthly care plans are processed by Stripe. When you pay, you provide your card details to Stripe, not to us, and Stripe’s own privacy policy applies to that information. We receive confirmation of payment and limited details such as your name, email and the last digits of your card.
Cookies and storage
This website does not set cookies for tracking or advertising. It uses your browser’s session storage to remember that you have already seen the homepage introduction animation, which is cleared when you close the tab.
How long we keep it
We keep form submissions for as long as needed to respond and, if you become a client, for the length of our working relationship and any period required for records. Specific retention period: [CONFIRM].
Your choices
You can ask us to access, correct or delete the information you sent us by calling(904) 481-9803 or at [CONFIRM: contact email]. Depending on where you live, you may have additional rights under state law. [CONFIRM with legal review]
Security
We use reasonable measures to protect the information we hold, including encrypted connections and restricted access to submissions. No method of transmission or storage is completely secure.
Changes
We may update this policy. The date at the top shows when it was last changed.
Contact
Questions about this policy: call (904) 481-9803 or write to[CONFIRM: contact email and mailing address].